ong67 Terms & Conditions: the rules behind your account

Your ong67 account and login

One ong67 account is allowed per person, per household and per payment method. Open it in your own name with your own details, and fund it from a Touch ’n Go eWallet, DuitNow, FPX or bank account that belongs to you. Accounts held by anyone under 18 are closed on discovery, and the remaining balance goes back to the original payment source.

Keep your password and your phone secure. Do not pass your login to a friend, and do not let anybody else place bets from your account. If you suspect your details have been used by someone else, message live chat so we can freeze the account and review the activity on it.

Details that must match

Your registered name, date of birth and phone number have to be accurate. A mismatch between the name on your ong67 account and the name on your bank account or identity document will hold up your first withdrawal later, so correct it before you deposit rather than after.

Deposits, minimums and timing

The minimum deposit at ong67 is RM10, and most deposits reach your balance in about 4 minutes. Money lands in a single playable balance that also holds any bonus credit you have claimed, so keep your own record of what you send in through Touch ’n Go eWallet, DuitNow, FPX Online Banking or bank transfer.

Only send money through the payment pages inside your own account. Transfers made to a personal account you were given in a chat message are not ong67 deposits and cannot be recovered by us.

Bonus credit and 15x wagering

A new ong67 account can claim a 240% first deposit bonus, capped at RM375. Bonus money is not withdrawable cash. The bonus and the deposit that unlocked it must be turned over 15 times on eligible games before any part of that credit converts into a balance you can take out.

Reload offers add 24% to a later deposit, and daily cashback returns 1.3% of qualifying turnover. Cashback carries the same 15x turnover condition. Individual promotions may list their own rules on the offer page, and where those rules differ from this page, the offer page applies to that promotion.

What does not count

Voided rounds, cancelled bets, cashed-out stakes and any wager placed after you request a withdrawal do not count towards turnover. Referral credit is RM55 for each friend who registers and deposits, and self-referrals, shared devices and matched accounts are removed along with any credit earned from them.

Payouts and document checks

The minimum withdrawal is RM100. Once your account is verified, most ong67 payouts are done in about 15 minutes, though your very first one can take up to 1 hour while we match your details to your documents. The daily ceiling on a standard account is RM22,500.

Documents we accept

• National ID Card (NID), front and back, all four corners visible
• Passport photo page, unedited and in date
• Driving licence, or a second document if the name has changed

We run these checks before your first withdrawal, and they usually finish in about 2 hours. The name on the document has to match the name on your ong67 account. Payouts return to the method you deposited with; if that route is closed, live chat will walk you through an alternative instead of leaving the request sitting.

Fair play and game results

Every title in the ong67 lobby runs on a certified random number generator. Results come from the game, not from us, so no spin, dealt card or final score can be adjusted afterwards. The lobby holds 4,400 games from Pragmatic Play, FA Chai, Red Tiger, CQ9, Playtech and Sexy Gaming, and each game card shows that title’s published RTP.

If a round is voided because of a technical fault, the stake goes back to your balance. Where a result has clearly been recorded in error, our server logs settle the matter rather than a screenshot. Anything you see on your own device is a display of the recorded outcome, not the record itself.

What gets an account restricted

Most accounts never see a restriction. The cases that do usually fall into one of these groups:

• Bonus abuse, including multiple accounts, matched betting between accounts, or staking bonus credit only on the lowest-risk bets available.
• Payment abuse, such as chargebacks, reversed deposits, or funding an account from a source that is not in your name.
• Automated play, meaning bots, scripts, emulators or any tool that places bets for you.
• Collusion at live tables, including sharing hole cards or coordinating bets with other players.
• Buying, selling or transferring an ong67 account, or playing on someone else’s verified details.

A restriction may mean bonus credit is removed, the account is suspended, or a balance is held while we investigate. Unless fraud is involved, we contact you through live chat or the help center before anything permanent happens.

Site content and the app

The ong67 name, page design, written content, graphics and the app build belong to us or to our licensors. You may use them for your own play and nothing more. Copying, scraping, reselling or loading the site inside another frame is not permitted.

The Android app is free and currently sits at version 2.7.7, 36 MB, running on Android 8.0 and above. Download it from the official ong67 app page only. We do not support modified APK files and cannot help recover an account compromised through one.

Changes and closing an account

We update these terms when payment rules, game licences or Malaysian regulations change, and the current version always sits on this page. Where a change touches bonus wagering or withdrawal limits, we post a notice in the help center first and give players time to read it before it applies to an existing balance.

You can close your ong67 account whenever you like through live chat. We may close it if these terms are broken. After closure, any balance that has already cleared its wagering is paid out, and records are kept for as long as the law requires.

Getting help with a rule

Support runs 24/7 on live chat, and the help center covers the questions we get most: deposit timing, verification, bonus credit and login trouble. There is no email queue to wait in. If a term here is unclear, ask before you deposit, because a rule you did not read still applies to the account you opened.